Corporate Career and Key Appointments

  • FRANKIE started his corporate career in early 1983 as the Group Human Resource Officer with UNZA Group of Companies – A Group that specialises in manufacturing, marketing and distribution of fast moving consumer goods (FMCGs) and having business interests in Malaysia, Singapore and Brunei
    Key Result Areas (KRAs)
    (A) Recruit and Select Managers, Sales Executives, Sales Promoters and Administrative Support Staff
    (B) Design, develop and implement training/development programmes and on the job coaching initiatives for Sales Executives and Sales Promoters
    (C) Formulate and implement Perf. Management and Human Resource Planning
  • He returned to JASA Accountancy Centre in February 1984 as the Centre Principal. In fact in 1982, he has started to conduct Business Programmes for the Association of Business Executives (UK), Chartered Institute of Management Accountants (UK) and Institute of Marketing (UK) at JASA Accountancy Centre on a Contract basis. He left JASA in January 1986
    Key Result Areas (KRAs)
    (A) Implement Strategic Business Plan and to ensure overall profitability of the Centre
    (B) Develop/Implement Marketing and Sales Strategies to promote the Business Progs.
    (C) Design, develop and facilitate Business Programmes
  • His 1st Major consulting appointment was to assist Herbaline (Malaysia) Sdn Bhd to improve the Company’s Overall Performance (26th April 1989 to 31st March 1999)
    Key Result Areas (KRAs)
    (A) To increase Sales Performance by 30% upon completion of Operational Plan 
    (B) To implement Operational Plan by observing 5 Key Stages – Preliminary Study, Strategic Proposal, Proposal Agreement, Strategic Implementation & Strategic Review
  • On 15th August 1989, he secured his 2nd Major Consulting Appointment – To assist ERNESCO Sdn Bhd to significantly enhance the Company’s Strategic Capabilities
    Key Result Areas (KRAs)
    (A) To review and strengthen the Company’s Human Resource and Marketing Function
    (B) To formulate the Company’s Corporate Plan and to facilitate the implementation of the Strategic Annual Plan
  • From 7th November 1995 to 28th February 1996, he was engaged by DENSO (Malaysia) Sdn Bhd to facilitate a Human Capital Development Assignment
    Key Result Areas (KRAs)
    (A) To carry out Training Needs Analysis Survey, formulate Training Plan and Training Calendar for 1996
    (B) To develop the Company’s Training Administration System
  • From 1st July 1996 to 30th November 1996, he was engaged to assist MBF Capital Berhad to innovate a series of Strategic Annual Planning Workshops for its subsidiaries
    Key Result Areas (KRAs)
    (A) To design, develop, customise and facilitate Strategic Annual Planning Workshops to focus all the Key Companies under MBF Capital Berhad
    (B) To carry out Quarterly Reviews to assess effectiveness of Strategic Implementation
  • He was appointed as the Principal and CEO of MBF Centre of Excellence Sdn Bhd from 1st December 1996 to 28th February 1999. MBF Centre of Excellence (COE) is a Group Corporate Learning Centre that is established by Frankie to provide total, integrated and needs-driven Organised Learning/ Development for all the 15,000+ employees of the MBF Group of Companies. The Group had business interests in Financial Services, Property Development, Education, Manufacturing and others.
    Key Result Areas (KRAs)
    (A) Set up, provide overall Strategic Direction, Plan and Strategically Manage the COE
    (B) Develop Strategic Capabilities of COE with respect to Human Capital, Knowledge Capital & System Capital
    (C) Design, develop & customise Corporate Learning Solutions, including Transfer of Learning and Training Evaluation Systems to support Group Vision, Mission, Philosophy, Objectives, Goals and Strategies
    (D) Recruit, select, coach, train and develop the Faculty of Human Capital Development Specialists and other Staff to effectively drive COE
  • In addition to his appointment as Principal/CEO of MBF Centre of Excellence, he was appointed as the Head of Group Human Resource on 1st March 1997.
    Key Result Areas(KRAs)
    (A) Provide clear Strategic and Operational Direction to Focus Group Human Resource
    (B) Offer Strategic Human Capital Management Advices and Solutions to the Top Management of MBF Group
    (C) Significantly enhance the Strategic Capabilities of Group Human Resource as an Internal Human Capital Consulting Solutions Provider
  • He was the Programme Director of the 9-Month Weekend Advanced Strategic Management Programme for Entrepreneurs and Business Owners from 1st March 1999 to 21st December 2002
    Key Result Areas(KRAs)
    Design, develop and co-facilitate the Advanced Strategic Management Programme. The 6 Key Modules of the Programme were –
    (A) Securing Competitive Advantage through Strategic Management
    (B) Business Re-engineering for increased Profitability
    (C) Transforming the Organisation with Strategic Leadership
    (D) Strategic Thinking in a changing Business Environment 
    (E) Improving Performance through Competitive Marketing Strategies
    (F) Preparing Business Project and Research Methodology for Entrepreneurs

    He was also the Key Business Project Supervisor for 27 Entrepreneurs and Business Owners that participated in the programme. In his capacity as the Key Business Project Supervisor, he successfully coached 27 MDs/CEOs of SMEs and Mid-Sized to Large Organisations to –
    (A) Formulate the Vision, Mission and Philosophy of their respective companies
    (B) Carry out Int. Environmental Audit and Ext. Environmental Analysis leading to the establishment of Strengths/Weaknesses /Opportunities/Threats of their Companies
    (C) Develop Competitive Strategies to secure Competitive Advantage
    (D) Formulate a 3-year Corporate Plan and implement a 1-year Strategic Annual Plan

  • From 1st October 1999 to 31st October 2000, FRANKIE was engaged as Group Corporate Planning Consultant to Taylor’s Education Group
    Key Result Areas (KRAs)-
    (A) Assist Taylor’s Education Group to prepare a 3-year Corporate Plan (2000 – 2002) for Taylor’s College Subang Jaya, Taylor’s College Kuala Lumpur, Taylor’s School of Hotel Management, Garden International School and Sekolah Sri Garden
    (B) Facilitate implementation of Strategic Annual Plans for all 5 Education Institutions
    (C) Carry out Quarterly Reviews of the Strategic Annual Plans and evaluate the effectiveness of Strategic Implementation
    (D) Propose Key Strategies and Solutions to progressively enhance the impact of the Strategic Annual Plans supported by Review Systems
  • On 15th October 1999, he was engaged as the Strategic Management Consultant for Tanco Resorts Berhad. In 1998, Tanco Resorts Berhad was the Number 1 Vacation Ownership Operator in Asia Pacific with more than 10,000 active members.

    Key Result Areas (15.10.1999 to 31.12.1999)
    (A) Design, develop and facilitate Strategic Management Programme for all HODs
    (B) Coach Senior Management Team to formulate Strategic Annual Plan for year 2000

    Key Result Areas (1.1.2000 to 31.8.2000)
    Develop the Strategic Learning Capabilities and Highly Critical Skills of a Team of Selected Key Talents and to design, develop, customise and facilitate 5 Major Corporate Learning Initiatives –
    (A) Certificate in Training Management (20.3.2000 to 24.3.2000)
    (B) Practical Training Management (20.4.2000 to 22.4.2000)
    (C)  Competency-based Learning progs. for all depts. (10.5.2000 to 27.5.2000)
    (D) Learning Administration System and Perf. Mgt. (19.6.2000 to 22.6.2000)
    (E) System on Certification of Competency and Facilitators (18.7.2000 to 21.7.2000)
    (F) Practice of Knowledge Mgt. at Tanco Resorts Berhad (28.8.2000 to 30.8.2000)

    Key Result Areas (1.9.2000 to 28.2.2001)
    (A) Coach Key Management Team to formulate Strategic Annual Plan for 2001 and to facilitate the Strategic Monthly Reviews
    (B) Assist to crystallise the Strategic Focus and Direction of the Corporate Learning Centre as the engine to transform the Company into a Knowledge-based Organisation
    (C) Establish structure, systems & processes of Corporate Learning Centre (CLC)
    (D) Recruit, coach and develop professional staff to strategically manage the CLC
  • Subsequently on 1st November 2000, FRANKIE was appointed as the 1st Chief Operating Officer (COO) of Taylor’s Business School. After establishing the Business School, he left on 30th June 2001 to concentrate on offering advisory/consulting service, facilitate customised In-House Programmes/Coaching Sessions and delivering Public Programmes/Presentations.
    Key Result Areas (KRAs)
    (A) Develop a Strategic Plan to Position, Market and Manage the Business School
    (B) Develop strategic alliances and knowledge partnerships with Foreign Partner Universities, Global Companies operating in Malaysia and Local Conglomerates
    (C) Provide Strong Leadership, recruit Academic and Non-Academic Staff and put in place operating processes to drive the Business School 
    (D) Transform the Business School into a Knowledge-based and Innovation-driven Institution by adopting The Practice of Knowledge Management
  • He was appointed as the Chief Knowledge Architect of Tanco Knowledge Research Centre from 1st July 2001 to 31st January 2002
    Key Result Areas(KRAs)
    (A) Establish and develop the Strategic Capabilities of Tanco Knowledge Research Centre & to forge collaborations with Tanco Holdings S/B & Tanco Resorts Bhd
    (B) To facilitate the transformation of Tanco Holidays into an emerging Knowledge-based Organisation via the introduction of Knowledge Management Practices
    (C) To create a K-platform to familiarise Tanco Resorts Berhad’s Strategic Knowledge Group (Practising Community) on the key aspects, benefits and challenges of the Practice of Knowledge Management and eventually transform the team to be Innovative Knowledge Professionals
  • From 15th June 2002 to 31st December 2002, he was engaged as the Knowledge Management Consultant to facilitate Protasco Group to be an Admired Knowledge Enterprise to secure Competitive Advantage and achieve Sustainable Business Performance in the K-based Economy
    Key Result Areas(KRAs)
    (A) Coach, train, develop and facilitate the KM team/Certified KM Facilitators to systematically prepare for the implementation of KM Practices in the Protasco Group
    (B) Map out direction and identify specific groups to spearhead POKM journey
    (C) Facilitate development of K-Policy, K-Tools and Measurement Indicators 
    (D) Formulate Key initiatives to develop a Strong Knowledge Enabling Culture, including the introduction of a Knowledge Management Newsletter
  • For the period 1st June 2003 – 31st March 2004, he was engaged as the Knowledge Management Consultant to assist HCM Engineering Sdn Bhd and Roadcare Sdn Bhd to implement and sustain the Practice of Knowledge Management (POKM)
    Key Result Areas
    (A) Coach, train, develop and facilitate the KM team/Certified KM Facilitators to systematically prepare for the implementation of KM Practices
    (B) Map out direction and identify specific levels groups to spearhead POKM journey
    (C) Facilitate the development of K-Policy, K-Tools and Key Measurement Indicators





As The Chief Knowledge Architect of TANCO KNOWLEDGE RESEARCH CENTRE, FRANKIE customised and facilitated 2 Smart Knowledge Projects – 1| To transform Tanco Holidays Sdn Bhd into an Emerging Knowledge Organisation and 2| To transform the Strategic Knowledge Group of Tanco Resorts Berhad into Knowledge Professionals – 2001


FRANKIE delivered a Presentation on – “Human Capital Develoment” in Sekolah Sri Garden (now, Taylor’s International School). FRANKIE was the CORPORATE PLANNING CONSULTANT to TAYLOR’s EDUCATION GROUP from 1999 – 2000


FRANKIE as The PROGRAMME DIRECTOR of The 9-Month Weekend ADVANCED STRATEGIC MANAGEMENT PROGRAMME for Entrepreneurs and Business Owners – 1999 to 2002



FRANKIE as The PRINCIPAL and CEO of MBF CENTRE of EXCELLENCE – A Group Corporate Learning Centre – 1996 to 1999 

Centre of Excellence (COE) at the MBF Family Day on 19th October 1997


FRANKIE presented the Certificate of Achievement on Corporate Planning to Staff of ERNESCO – 1989 


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