HOTEL ADVISORY & MANAGEMENT SERIES 
 Hotel Management  Focused Marketing OTA Marketing Book Direct Sales Front Office Practices Improve Housekeeping Services Guest Review System Sales and Purchase |
HOTEL COACHING SERIES
 Steps to attract room bookings Strategic hotel business plan Skills of Head of Departments Key Performance Indicator (KPI) Skills of Front Office Professional Manage difficult and angry guests Leadership and managerial skills Developing positive hotel culture |
ROLES IN HOTEL
Over the last 40 years, I have worked in many hotel roles.  Hotel Business Advisor Hotel Business Coach Hotel Business Planning Advisor OTA Management Advisor Hotel Marketing + Sales Strategist Hotel Management Trainer Hotel Front Office Advisor Hotel General Manager |
![Frankie at The Malaysia Budget Hotel Association [Mybha] AGM 2019 on 25th June 2019](https://www.frankieknowledge.com/wp-content/uploads/2021/04/Frankie-at-The-Malaysia-Budget-Hotel-Association-Mybha-AGM-2019-on-25th-June-2019.png "Frankie at The Malaysia Budget Hotel Association [Mybha] AGM 2019 on 25th June 2019")
Hotel Business Clips
How to successfully implement COVID-19 Mgt POLICY
How to MAXIMIZE your Hotel OTA Sales Performance?
How to Implement an Effective GUEST REVIEW SYSTEM ?
How to Capitalize on Facebook Business Tool to Increase Sales?
Facing Issues in Front Office Staffing? We have the solution.
