SECTION ONE
TOURISM SELANGOR SDN BHD
4-Month Project
1st July 2017 to 31st December 2017
Module ONE
“Developing the 8 Highly Focused Capabilities
of a KEY TALENT
to achieve Breakthrough Performance -1″
TOURISM SELANGOR SDN BHD
on 13th July 2017
Module TWO
“Performance Review Coaching Workshop -2”
TOURISM SELANGOR SDN BHD
on 14th September 2017
COUNTRY HEIGHTS HEALTH TOURISM SDN BHD
Customized Assignment
“Developing the 8 Highly Critical Skills
of a Customer Service Professional
to achieve Breakthrough Service Performance “
COUNTRY HEIGHTS HEALTH TOURISM SDN. BHD.
on 9th January 2017
MALAYSIA TOURISM PROMOTION BOARD
Kuching Sarawak
Customized Assignment
“Marketing and Selling Tourism Package in
Malaysia’s Knowledge-based Economy”
MALAYSIA TOURISM PROMOTION BOARD
Kuching Sarawak
21st August 2002 to 22nd August 2002
MAYFLOWER CORPORATE TRAVEL SERVICES SDN BHD
3-Month Project
1st August 2017 to 31st December 2017
Module ONE
“A Systematic Approach to
Develop and Implement a Highly Effective CUSTOMISED
KEY PERFORMANCE INDICATOR SYSTEM (KPIS)”
MAYFLOWER GROUP OF COMPANIES
on 25th August 2017
MAYFLOWER HOLIDAYS SDN BHD 
MAYFLOWER CAR RENTAL SDN BHD
ASIA EXPERIENCE TOURS SDN BHD
Customized Assignment
“Developing the 8 Highly Focused Capabilities
of a KEY TALENT
to achieve Breakthrough Performance”
ASIA EXPERIENCE TOURS SDN BHD
on 20th May 2017
MITRA MALAYSIA SDN BHD
1st Customized Assignment
“Achieving BREAKTHROUGH PERFORMANCE
in Professional Selling and Customer Service”
MITRA MALAYSIA SDN BHD
9th April 2016
2nd Customized Assignment
“Building STRONG POSITIVE and PERFORMANCE-DRIVEN CULTURE
to achieve SUSTAINABLE RESULTS (SPCC)”
MITRA MALAYSIA SDN BHD
3rd September 2016
AMPANG SUPERBOWL MALAYSIA
Customised Assignment
“Developing the 8 Highly Focused Capabilities
of a KEY TALENT
to achieve Breakthrough Performance“
ROYEL DEPARTMENTAL STORES SDN BHD
of NADIN Group of Companies
on 15th August 2016
XIXILI INTIMA SDN BHD
1st Customized Assignment
“Developing the 8 Highly Focused Capabilities
of a KEY TALENT
to achieve Breakthrough Performance”
XIXILI INTIMA SDN BHD
on 15th June 2016 (Group 1)
2nd Customized Assignment
“Developing the 8 Highly Focused Capabilities
of a KEY TALENT
to achieve Breakthrough Performance”
XIXILI INTIMA SDN BHD
on 17th June 2016 (Group 2)
SECTION TWO
MFMA DEVELOPMENT SDN BHD
Developing the 8 Highly Focused Capabilities of a KEY TALENT to achieve Breakthrough Performance
(5th October 2016)
Frankie Lee Chee Lih – General Manager (Operations)
POPULAR BOOK CO. (M) SDN. BHD.
A Systematic Approach to
Develop and Implement a Highly Effective CUSTOMIZED
KEY PERFORMANCE INDICATOR SYSTEM (KPIS)
(17th January 2017)
Choy Yee San – Finance Director
Wong Seok Hoe – Senior HR Manager
Liang Seh Foo – Operation Manager
CHEETAH HOLDINGS BERHAD
How to effectively formulate and implement KPIs, Performance Management System and Performance Action Plan
(25th June 2013)
Chong Han Vui– HR & Admin Manager
SECRET RECIPE CAKES AND CAFE SDN BHD
SECRET RECIPE MANUFACTURING SDN BHD
How to effectively formulate and implement KPIs, Performance Management System and Performance Action Plan
(25th June 2013)
Patricia Seen– HR & Admin Manager
QSR BRANDS (M) HOLDINGS SDN BHD
How to effectively formulate and implement KPIs, Performance Management System and Performance Action Plan
(4th June 2013)
Sayeed Bin Arifin– Senior HR Executive (Performance Mgt Unit)
Kampachi Restaurants Sdn. Bhd.
How to DESIGN and DEVELOP an effective Training Programme (DETP)
(18th September 2015)
Juliana Blassan – HR Manager
Hazrafi Abdul Hamid – Trainer
Fiona Khow Sook Fong – Trainer
Sungei Wang Plaza Management Corporation
SENIOR EXECUTIVE Enhancement Programme (SEEP)
(18th April 2014)
Joanne Lee – Senior Executive, Marketing Communications
PARKSON RETAIL GROUP
PARKSON CORPORATION SDN BHD
Developing Front Line Customer Service Skills (FLCS)
(9th March 2015)
Subashini A/P Arumugam – Floor Manager(Pavilion)
Asrul Rizaf Bin Mukhtar – Asst Customer Service Manager (Pavilion)
Siti Sharina Binti Ilman – Customer Service Executive (1 Utama)
Alan Lee Yue Tzen – Asst Store Manager (1 Utama)
Norlaila Binti Taharin – Asst Store Manager (KlCC)
Raradatulakma Binti Jamaludin – Floor Executive (KLCC)
Developing effective PRESENTATION Skills
(17th September 2013)
Lee Lee Ming -Store Manager
Asniyati Binti Arriffin – Assistant Store Manager
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