Programme Design

 

A Partial List of Programmes that
FRANKIE has designed, developed and facilitated
over the last 35 years

 

A| HEAD OF DEPARTMENT (HOD) Enhancement Series
[1] Strategic Head of Department Enhancement Programme

[2] How to effectively set and implement KRAs, KPIs and Focused Action Plan to drive Departmental Performance  

[3] Building Strong Positive and Performance-driven Culture to achieve Sustainable Results 

[4] Developing the S.T.A.R Competency-based Interviewing Skills to Assess and Select the Right Talent 

[5] Prepare Performance-based Job Descriptions and Key Result Areas 

 

B| EMPOWERMENT Skills Series
[6] Develop Performance Mindset and Professional Habits 

[7] Adopting Psychological-based Practice of Emotions Management 

[8] Systematic and Results-driven Work Management Practice 


C| CORPORATE SALES & CUSTOMER SERVICE Skills 
[9] Strategic Sales Manager Enhancement Progrmme 

[10] A Systematic approach to develop and implement a Strategic Sales Plan  

[11] Developing Professional Selling Skills to effectively market products / services to Corporate Clients 

[12] Adopting a Systematic approach to Key Account Management to increase the Corporate Business  

[13] Strategic Negotiation Skills to increase Corporate Sales / Business 

[14] Developing Front-Line Customer Service Skills 

[15] A Systematic approach to Manage Difficult and Angry Customers 

 

D| LEARNING and DEVELOPMENT Skills Series
[16]  Implementing Performance – based Training Needs Analysis 

[17]  How to Design and Develop an effective Training Programme 

[18]  How to design, develop and implement Structured On the Job Trainig 

[19]  Formulating and Implementing a Strategic Talent Development System 

[20]  Implementing an effective Training Evaluation System 

[21]  Implementing an effective Transfer of Learning System 

[22]  Developing a Strategic Training Mission and Training Policy

[23]  Formulating and Implementing an effective Annual Training Plan

[24]  A Systematic approach to Upgrade the existing Training / Development Function to a Corporate Learning Centre 

 

E| KEY MANAGEMENT and SOFT SKILLS Series
[25]  Focused Support to Add Real Value to the Immediate Superior 

[26]  Developing Strong Interpersonal Relation Dynamics and Oral Communication Skills 

[27] Developing effective Coaching Skills to strategically Nurture Talents 

[28] Developing effective Counselling Skills to Motivate and Energise Talents 

[29] Developing effective Corporate Presentation Skills for Key Talents  

[30] Key Manager Enhancement Programme  Click to view outline



PUBLIC PROGRAMMES

The Way Forward

Recommendation No.1

Now that you have reviewed My 30 SUPPORTING SPECIALISED PROGRAMMES, May I propose that you contact – AMICOL Centre for Corporate Excellence to INITIATE a Non-Obligatory Preliminary Discussion to explore how I can ADD REAL VALUE by facilitating a highly Customised – 1| Coaching Session and/or 2| In-House Corporate Learning for your Organisation

Recommendation No.2

Alternatively, you may choose to PARTICIPATE in ONE of My PUBLIC PROGRAMMES listed above. Just Select the Most Appropriate Initiative (Programme) and Date and of course, contact – AMICOL Centre for Corporate Excellence to register yourself.

See you in the very near future. Cheers!