Vision and Generational Legacy
Crystalize clear vision and mission to focus family business enterprise
Prepare roadmap to translate vision and mission into reality
Develop strong positive family business enterprise culture and values
Build solid family business legacy that will last for generations
Capitalize on generational legacy to strengthen continuity of family business
Planning and Family Business Enterprise Sustainability
Formulate long term strategic enterprise direction and annual business plan
Enhance competitive advantage and strengthen distinctive competency of family business
Establish well-defined objectives, annual goals and quarterly targets
Implement key strategies and practices to drive business sustainability
Build a reputable, profitable and sustainable family business enterprise
Leadership Practices and Business Family Dynamics
Impact of family dynamics on leadership practices in family business enterprise
Strengthen positive leadership role model effectiveness of family business founder
Develop leadership abilities of key managers and key family members
Align leadership skills of key managers with family leadership expectations
Capitalize on unique family leadership culture to drive business competitiveness
People Management in Family Business Environment
Determine major challenges faced by key managers when managing people
Synchronize people management approach of key managers with family members
Enhance people management skills of management team in family business
Develop strong positive culture of open 2-way communication and feedback
Embed people management as key factor in performance management system
Improving Family Harmony through Conflict Management
Identify root causes that contribute to conflicts among family members
Effective synchronization of diversity in focus of business family members
Adopt systematic approach to balance family relationship and work relationship
Steps to reconcile difference in expectations of founders and successors
Strategies to improve sustainable family harmony in family business enterprise
Managing Business Family Resistance to Change
Determine factors that contribute to resistance to change in business family
Identify strategies to secure “buy-in” from key business family members
Develop a well-defined and structured process to introduce change progressively
Evaluate effectiveness of change process to manage business family resistance
Successful change management as the foundation of family business continuity
Family Business Structure and Performance Management
Establish effective family business enterprise structure and reporting lines
Define key result areas to organize work in family business
Implement customized key performance indicator system to deliver desired outcomes
Develop policies and standard operating procedures to drive performance consistency
Assist family business enterprise to set up integrated performance management system
Talent Nurturing in Family Business Enterprise
Recruit talents that best fit enterprise vision, mission and culture
Nurture and retain key talents to grow with family business
Establish an excellent family business enterprise talent nurturing centre
Formulate business needs-driven talent nurturing policy, plan and system
Integrate structured talent nurturing process with human capital management
Critical Family Business Knowledge Assets Management
Transform personal achievements of business founder into enterprise guiding principles
Systematically document and share valuable family business best practices
Effectively capture and convert business mistakes into key lessons learned
Strategically organize and manage critical knowledge assets of family business
Increase real value of family business through critical knowledge management
Business Family Governance and Family Council
Establish business family governance system to provide structured control mechanism
Develop a participative framework that governs effective family decision making
Leverage on good family governance to facilitate transparency and trust
Set up family council as a leadership forum to support family in business
Organize family council meetings to promote valuable open communication
Business Family Charter, Constitution and Protocol
Develop family charter to define real purpose of family in business
Evaluate effectiveness of existing official or unofficial business family constitution
Formulate rules and conflict resolution guidelines to navigate family matters
Effectively communicate formal business family constitution to all family members
Establish family protocol to regulate key practices of business family
Business Founder Exit and Retirement Planning
Formulate and implement a customized founder exit and retirement plan
Maximize real worth of family business enterprise prior to exit
Set up effective business ownership framework and professional management structure
Facilitate transfer of business ownership to key family members
Develop strategies to ensure continuity of generational legacy after exit
Family Assets Preservation and Protection
Develop the most suitable ownership structure to organize family assets
Key steps to preserve wealth and assets of business family
Facilitate transfer and distribution of assets for multi-generational prosperity
Determine the potential threats and risks that affect family assets protection
Put in place comprehensive strategies to maximize family assets protection
Formation of Business Family Trust and Will
Establish a business family trust to create a multi-generational financial legacy
Utilize family trust to strengthen estate planning and wealth distribution
Select most appropriate trust options for business family
Prepare trust agreement, facilitate funding process and related legal requirements
Leverage on a will to ensure that assets are rightfully inherited
Succession Planning and Empowering Next Generation
Implement a structured family business continuity and succession planning process
Establish critical roles of founder and successor during business transition
Systematically prepare next generation to take over family business progressively
Nurture, empower and motivate successor to lead family business enterprise
Set up system to periodically evaluate progress achievements of successor
FrankieKnowledge Family Business Enterprise Advisory and Coaching Solutions
The FrankieKnowledge Family Business Enterprise Advisory and Coaching solutions provide a structured and modular approach to progressively transform the Business into a highly Reputable, Profitable and Sustainable Family Business Legacy that will last for many generations to come.
In addition, the solutions also prepare the Business Successor [for example, the children of the Business Founder] to step-by-step take over and operate the Family Business Enterprise effectively and efficiently. As a Family Business Enterprise Advisor, one of my key priorities is to progressively nurture the Business Successor to be a visionary and competent Business Leader with the strategic and operational capabilities to innovate and sustain the Family Business Enterprise.
To be specific, our solutions will assist the Family Business Enterprise to build a very Strong Foundation together with the required Focused Capabilities to excel.
Our solutions can be effectively customized to meet the specific needs of all Family Business Enterprises, irrespective of their size, including – 1| Micro Business, 2| Small-Medium Enterprise, 3| Mid to Large Organization, 4| A Diversified Business Group or Conglomerate and 5|Public Listed Company
Conduct the Family Business Enterprise Needs Analysis Exercise to identify specific areas of intended improvement or transformation and establish the advisory direction
Clearly define the Advisory Terms of Reference or Scope of Work and establish measurable outcomes
Review existing Family Business Enterprise Practices by adopting multiple advisory techniques and identify critical issues that need to be addressed
Audit existing Family Business Enterprise Structures, Policies and Systems and determine key areas of concern
Offer professional advice, customized recommendations, specific solutions and proposed actions to progressively transform the Family Business Enterprise Practices supported by a Plan of Action
Design, develop and facilitate the implementation of improved Family Business Enterprise Structures, Policies and Systems, including forms, formats, checklists, questionnaires, action plans and related initiatives to address the key areas of concern. [Customized coaching sessions are carried out to further enhance the effectiveness of step 5 and step 6 of the advisory process]
Evaluate the Impact of the Family Business Enterprise Advisory process
Establish the structured knowledge and critical skills that need to be acquired and developed by the Key Members of the Family Business Enterprise
Confirm the coaching objective and coaching duration, design the coaching agenda or outline and select the appropriate coaching techniques
Develop the required customized coaching materials, including – 1| specific guidelines or operating rules, 2| standard operating steps or procedures, 3| practical tools like forms and formats etc and 4| related implementation materials. These customized coaching materials are employed to effectively support the facilitation of the coaching sessions
Conduct the modular one-to-one or one-to-small group coaching session as planned. The key focus of the coaching session is to systematically transfer the structured knowledge and critical skills to the Key Members of the Family Business Enterprise so that they can sustain the desired “Practices and Systems” [refer to step 5 and step 6 of the Family Business Advisory Process above] for generations to come. The fundamental Coaching Philosophy of FrankieKnowledge is – to coach the individual on how to “Fish” and not to “Fish” for the individual. In other words, to coach the Business Founder and Business Successor to build a Sustainable Family Business Enterprise Legacy
To assess the Effectiveness of the Customized Family Business Enterprise coaching sessions, a highly structured Coaching Evaluation System is used
