FRANKIEKNOWLEDGE
Established in 1982 and rebranded in 2020, FrankieKnowledge is a Reputable Business Consulting and Coaching Practice dedicated to Breakthrough Performance for Hotels, Family-run Businesses, SMEs, Corporates and Public Listed Companies [PLCs]. FrankieKnowledge is divided into 4 Operating Organizations, namely – FrankieKnowledge Hotel Consulting, FrankieKnowledge Corporate Consulting, FrankieKnowledge Family Business Consulting and FrankieKnowledge Family Business Certification
FRANKIEKNOWLEDGE CORPORATE CONSULTING
FrankieKnowledge Corporate Consulting is a Specialized Corporate Consulting and Coaching Organization in Malaysia with 38 years of international and local experience. As One of the Leading and Top Corporate Consulting Organization, we offer highly customized, structured and practical Breakthrough Performance Consulting and Coaching Service to SMEs, Corporates and Public Listed Companies [PLCs].
In addition, we facilitate highly differentiated consulting and coaching solutions in the following areas –
(1) Strategic Planning, including Developing Corporate Vision, Mission and Philosophy
(2) Competitive Advantage and Distinctive Competency Management
(3) Corporate Improvement and Corporate Culturing
(4) Performance Management and Key Performance Indicator [KPI]
(5) Performance Achievement and Sustainability
(6) Practice of Knowledge Management [POKM]
(7) Corporate Learning Centre Management and Training Management
(8) Human Capital Development and Talent Enhancement
SERVICE AND SOLUTIONS
Specifically, FrankieKnowledge Corporate Consulting offers 2 Major Categories of Service and Solutions
[1] Corporate Consulting Series [3 to 12 months per project]
[2] Corporate Coaching Series [4 hours per coaching module]
FrankieKnowledge Corporate Consulting offers highly customized, structured and practical Breakthrough Performance Consulting to SMEs Corporates and Public Listed Companies [PLCs]. Our key consulting focus is to drive Business Recovery, Business Improvement and Business Sustainability. A partial list of our results-driven consulting service and solutions is listed below–
[1] A strategic approach to drive Breakthrough Performance during Highly Challenging Times
[2]Implementing Customized Strategies to achieve and sustain Breakthrough Performance
[3] An integrated approach to crystallize and formulate well-defined Organizational Vision, Mission and Philosophy to drive Breakthrough Performance
[4] A step-by-step approach to progressively build Strong Positive Culture to achieve Sustainable Performance
[5] A systematic approach to formulate and implement a Strategic/Business Plan [objectives, goals and strategies] to achieve the desired Performance during highly challenging times
[6] A systematic approach to develop and implement an effective Customized Key Performance Indicator System [KPIS] to achieve Organizational Goals
[7] A systematic approach to secure Performance Achievement and Sustainability [PAAS] to attain Organizational Goals – A Human Capital and Talent Enhancement Solution
[8] Implementing the Practice of Knowledge Management [POKM] to drive Operational Excellence, Customer Responsiveness and Innovation Intensity contributing to Sustainable Competitive Advantage
[9] Facilitating a Corporate Improvement and Organizational Restructuring Exercise to move the company to the Next Level of Excellence
[10] A systematic approach to Set Up, Manage and Enhance the Learning/Development Function or Department in a Performance-driven Organization
[11] A strategic approach to establish an innovative Corporate Learning Centre to nurture key talents for Breakthrough Performance
[12] Adopting a structured and modular approach to facilitate effective Succession Planning and Talent Nurturing.
Over the last 38 years, FrankieKnowledge Corporate Consulting has successfully designed, developed and conducted a comprehensive range of customized coaching programmes and modules to enhance the knowledge and skills of 1| Managing Directors and General Managers, 2|Head of Departments, 3|Managers and Executives and 4|Administration and Support Staff. A partial list of our coaching programmes / modules is listed below –
[1] How to crystallize and formulate well-defined Organizational Vision, Mission and Philosophy to drive Breakthrough Performance
[2] How to progressively build Strong Positive Culture to achieve Sustainable Performance
[3] How to formulate and implement a Strategic/Business Plan [objectives, goals and strategies] to achieve the desired Performance during highly challenging times
[4] How to develop and implement an effective Customized Key Performance Indicator System [KPIS] to achieve Organizational Goals
[5] How to secure Performance Achievement and Sustainability [PAAS] to attain Organizational Goals
[6] How to implement the Practice of Knowledge Management [POKM] to drive Operational Excellence, Customer Responsiveness and Innovation Intensity to secure Competitive Advantage
[7] Developing the 8 Highly Focused Capabilities of a Key Talent to achieve Breakthrough Performance
[8] Developing the Critical Skills of the Head of Department (HOD) in a Performance-driven Organization
[9] Preparing Performance-based Job Descriptions and Key Result Areas
[10] A systematic approach to develop and implement a Strategic Sales Plan
[11] Developing Professional Selling Skills to effectively market products/services to Corporate Clients
[12] Developing Front-Line Customer Service Skills
[13] A systematic approach to Manage Difficult and Angry Customers
[14] How to Design and Develop an effective Training Programme
[15] Implementing an effective Training Evaluation and Transfer of Learning System
[16] A systematic approach to Upgrade the existing Training/Development Function to a Corporate Learning Centre
[17] Developing effective Coaching Skills to strategically Nurture Talents
[18] Developing effective Counselling Skills to Motivate and Energize Talents
[19] Developing effective Corporate Presentation Skills for Key Talents
[20] Developing Key Leadership and Managerial Skills of Managers and Supervisors
INNOVATION BACKGROUND
All My Coaching Sessions, In-House Corporate Learning, Public Programmes and Licensing Workshops are conducted by using my Highly Unique Facilitation Technique known as AMICOL – Acceleraed Mindset in Corporate Learning
This Facilitation Technique is Innovated based on my 38 years of Global and Local experience serving more than 1000 Organizations from 23 Countries
My Facilitation Technique is used to significantly enhance the Highly Focused Capabilities of the Heads of Company, Heads of Department and Key Talents. The key emphasis of my Facilitation Technique is on – Immediate Applications and Transfer of Learning to the Workplace to drive Breakthrough Performance
What are the 3
UNIVERSAL LEARNING and DEVELOPMENT PRINCIPLES
used to power My Facilitation Technique ?
ANSWER
AMICOL
is a 3-STEP
Corporate Learning Approach
Step One
To ensure that the Content is systematically covered (usually in the Morning), My Participants are given the opportunity to ACQUIRE STRUCTURED WORK-related KNOWLEDGE through My Specific TRAINING PRESENTATION approach
Adequate amount of time will be allocated to allow My Participants to raise Key Questions, Work-related Issues, Major Concerns and Specific Challenges that they face. This will offer me the platform to ADD REAL VALUE by SHARING My Answers, Responses and Solutions
Step Two
In the Afternoon, My Participants are given the opportunity to APPLY their newly acquired Knowledge and DEVELOP the desired HIGHLY FOCUSED CAPABILITIES through My Specific LEARNING COACHING approach
A Combination of Individual Work-related Exercises, Team Discussions and Presentations, Role Plays and related strategies are used. SPECIFIC FEEDBACK will be provided during the Learning Coaching Session
Step Three
During the last 15 Minutes of the Learning Journey, SYSTEMATIC REINFORCEMENT will be carried out to guide My Participants to EFFECTIVELY APPLY at the Workplace what they have learned by using the TRANSFER of LEARNING ACTION PLAN
POST LEARNING SHARING
Finally, My Participants are given FULL AUTHORIZATION to duplicate all My Materials and use them freely in their Organisations
In other words, the Participants can also Effectively SHARE what they have learned to other Talents in their Organisations
Some Slide Copies of
My CONSULTING TECHNIQUES MATRIX
A PARTIAL LIST OF FRANKIEKNOWLEDGE CORPORATE CLIENTS
CLIENTS FROM 23 COUNTRIES
Over the last 38 years, more than 1000 Hotels, Family-run Businesses, SMEs, Corporates and Public Listed Companies from 23 countries have benefited from my Customized Breakthrough Performance Business Consulting, Management and Coaching Solutions, Assignments and Projects.
These countries include –
Republic of Mauritius, Thailand, Indonesia, China, Republic of Korea, Singapore, Philippines, Vietnam, Cambodia, Norway, Taiwan, India, Mongolia, Pakistan, Sri Lanka, South Africa, Bahrain, Hong Kong, Bostwana, UAE, Nigeria, USA and Malaysia
| Contact FrankieKnowledge | |
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frankie@frankieknowledge.com |
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Brief Profile of Frankie |