WELCOME! and THANK YOU for taking time off to visit my website.
This website offers a Factual Description of my journey in life and my focus, that is – “Offering Highly Differentiated Solutions to achieve Breakthrough Performance”. May I suggest that you visit the buttons on - HOTELS, TOURISM, KPIS and PAAS to review my Unique Solutions and view My VIDEO Channel on Breakthrough Performance.
In addition, I would also like to encourage you to use the Resource Materials, including presentation slides and video clips found throughout My Website for your own Professional Enhancement. Yes! You may also share these materials freely. In short, use My Website as your Mini Resource Centre.
After touring My Website, if you discover that I can potentially Add Real Value to your HOTEL/ORGANISATION and/or your goodself, please do contact Frankie Knowledge.
I am a Down-to-Earth Person. I am a Global Citizen with a Global Mindset. I live in a Borderless World that is driven by Knowledge and powered by Innovation. I strongly believe that - "The future belongs to those who have the courage to pursue their dreams."
15th February 2017
I offer - 1| Business Enhancement Solutions, 2| Customised In-House Programmes/Coaching Sessions, 3| Specialised Consulting/Advisory Services and 4| Public Workshops on - "Business Planning, Achieving Sustainable Business Profits, Increasing Hotel Sales and Improving Front Office Skills for BUDGET HOTELS to 5-STAR HOTELS"
I offer a Unique 3-Month Intervention Process to facilitate Organisations to adopt a Systematic Approach to Develop and Implement a Highly Effective Customised KEY PERFORMANCE INDICATOR SYSTEM to achieve Corporate Business Goals. The entire process is a Coaching-Application-Review-Feedback-Evaluation Journey
Corporate Learning Centre
I offer 6 Highly Unique Solutions on 1| Learning/Development Outsourcing, 2| Setting up and Upgrading Learning/Development Functions and 3| Establishing, Managing and Enhancing Corporate Learning Centres.
My Facilitation Technique
My Coaching Sessions, In-House Learning, Public Programmes, Licensing Workshops and Consulting Assignments are conducted by using My Unique Facilitation Technique and Consulting Techniques Matrix innovated based on My 33 years Global and Local Experience
I offer Highly Customised Solutions to significantly enhance the Performance of Tourism-related Organisations, including - 1| Tourism Boards, Agencies and Authorities, 2| Health Care Tourism Establishments, 3| Corporate Travel Management Organisations, 4| Holidays, Travels and Tours Organisations, 5| Car Rental Organisations, 6| MICE Organisations, 7| Shopping Malls + Retailers
I offer a Differentiated 4-Month Intervention Process to facilitate Organisations to adopt a Systematic Approach to secure PERFORMANCE ACHIEVEMENT and SUSTAINABILITY to attain Corporate Business Goals by Developing the 8 Highly Focused Capabilities of a Key Talent to achieve BREAKTHROUGH PERFORMANCE
Corporate Focus Map
I offer an integrated 3-Module approach to crystallise and formulate your Organisation's Vision,Mission and Philosophy (including Culture, Shared Values and Core Values) to drive Sustainable Breakthrough Performance and Strategic Planning
Centre for Corporate Excellence
Appointed on 15th October 2013 as the Official Global Centre to Plan, Organise and Manage all My FrankieKnowledge Talent Management Upskilling Solutions. It is a HRDF Registered Learning Provider.
My Core Expertise
My Core Expertise is to assist your HOTELS/ORGANISATIONS to achieve Breakthrough Performance by Progressively Transforming your Selected Employees and Talents to be Key Talents through My Highly Differentiated and Unique Solutions
A Comprehensive range of videos on- 1| Knowledge-based Economy, 11th Malaysia Plan and POKM, 2| POKM Centre, Model and Programmes, 3| Global and Local POKM Assignments and 4| Breakthrough Performance through POKM
My Licensing Programme
I offer a 5-day Breakthrough Performance Licensing Programme. A Successful Graduate will be appointed as an Authorised FrankieKnowledge POKM Facilitator, Coach and Consultant on a Part-Time or Full-Time basis.
Drop me a line whenever you want to firstname.lastname@example.org