The FrankieKnowledge Guest Review Score Enhancement System or Toolkit is created based on my 44 years of professional experience. FrankieKnowledge is the Leading Authority on Guest Review Score Enhancement in Malaysia and the region. This Advisory and Coaching System is the First of its kind.
This proven Proactive Review Request System is capable of increasing the number of favourable guest reviews by 300% within 90 days.
The 3 months FrankieKnowledge Flagship Advisory and Coaching System places key focus on systematically achieving guest review score of beyond 9.0 on Booking.com platform.
This is followed by successfully replicating the guest review score of beyond 9.0 on Agoda.com, Trip.com, Tiket.com, Traveloka.com, Expedia.com, and MeiTuan.
Our ultimate focus is to maximize the performance of all online travel platforms and significantly increases the bookings from book-direct channels by fully capitalizing on the power of superb and exceptional guest review scores.
This will contribute directly to achieving superior and sustainable occupancy, revenue, and profits. In the final analysis, we will build a deep-rooted Unique Guest Service Legacy.
Please Whatsapp Frankie at 012 2897837 to initiate an informal discussion 
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FrankieKnowledge maximizes the performance of existing online travel platforms and significantly increases the bookings from book-direct channels. We work extensively with 7 global online travel platforms, namely Booking.com, Agoda.com, Trip.com, Tiket.com, Traveloka.com, Expedia.com, and MeiTuan ♦⇒
FrankieKnowledge is the Leading Authority on Guest Review Score Enhancement in Malaysia and the region. The FrankieKnowledge Professional Certification is a Skills-based Certification of Competency in the practice of Guest Review Score Enhancement ♦⇒
To date, participants from 25 countries representing more than 1000 organizations have participated in the FrankieKnowledge Unique Global Conference series ♦⇒
The Malaysis Guest Review Score Enhancement Movement is a Strategic Initiative created by FrankieKnowledge to accelerate breakthroughs in guest ratings across hotels, resorts, and serviced apartments in Malaysia to drive superior and sustainable occupancy, revenue, and profits ♦⇒
FrankieKnowledge adopts a structured approach to develop and implement a Unique Service Legacy Master Plan for Family Business Enterprises ♦⇒
FrankieKnowledge is the 1st advisory and coaching centre in Malaysia to introduce a systematic approach to guide hotels, resorts, and serviced apartments to implement an exceptional guest review score enhancement system to achieve superior and sustainable occupancy, revenue, and profits. In short, FrankieKnowledge is THE PIONEER ♦⇒
Since 1982, organizations from 25 countries have benefited from advisory and coaching projects, including global conferences organized by FrankieKnowledge ♦⇒
Over the last 44 years, FrankieKnowledge has delivered advisory and coaching solutions to more than 300 hotels, resorts, and serviced apartments ♦⇒
Our proven proprietary guest review score enhancement system is created in Malaysia for the world and it is deployed under the global brand, FrankieKnowledge. We Are in a Class of our Own ♦⇒
Welcome to my website. I am Frankie Ow. I am the Global Advisor and Coach of FrankieKnowledge and FK Legacy International
About FrankieKnowledge
Established in 1982, restructured and rebranded in 2024, FrankieKnowledge is the global brand of FK Legacy International. FrankieKnowledge is the Leading Authority on Guest Review Score Enhancement in Malaysia and the region ♦⇒
In addition, FrankieKnowledge is the No.1 Unique Service Legacy Master Planning Advisory and Coaching Centre for Family Business Enterprises ♦⇒
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